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Terms & Conditions

1. Introduction

Welcome to Take Charge ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at www.takecharge.my ("Website") and our educational services ("Services"). By accessing or using our Website and Services, you agree to comply with and be bound by these Terms.

If you do not agree with these Terms, please do not use our Website or Services.

2. Eligibility

  • You must be at least 18 years old to use our Services.

  • By using our Services, you represent and warrant that you meet all eligibility requirements.

3. Educational Purpose Only

  • Take Charge provides educational content related to diabetes management.

  • We do not provide medical consultations or professional medical advice.

  • Our content is not a substitute for professional medical advice, diagnosis, or treatment.

  • Always seek the advice of your physician or other qualified healthcare providers with any questions you may have regarding a medical condition.

4. User Accounts

4.1 Account Creation

  • To access certain features, you may need to create an account.

  • You agree to provide accurate, current, and complete information during registration.

4.2 Account Security

  • You are responsible for maintaining the confidentiality of your account credentials.

  • You agree to notify us immediately of any unauthorized use of your account.

5. Subscription and Fees

  • You agree to use our Services only for lawful purposes.

  • You will not:

  • Violate any applicable laws or regulations.

  • Infringe on any third-party rights.

  • Distribute viruses or harmful code.

  • Attempt to gain unauthorized access to our systems.

  • Share or distribute content without our permission.

5.1 Subscription Options

  • We offer three subscription levels:

  • Online Content Only

  • Online Content + Coaching

  • Online Content + Coaching + Continuous Glucose Monitoring (CGM)

5.2 Payment Terms

  • Subscription fees are due in advance and are billed according to your selected plan (monthly, weekly, or one-off).

  • By providing payment information, you authorize us to charge the applicable fees.

5.3 Automatic Renewals and Cancellation

  • Subscriptions may automatically renew at the end of the billing cycle.

  • You may cancel your subscription at any time through your account settings.

  • Cancellation will take effect at the end of the current billing period.

  • Our Services are provided "as is" without warranties of any kind.

  • We do not guarantee that the content is accurate, reliable, or complete.

6. User Conduct

  • You agree to use our Services only for lawful purposes.

  • You will not:

  • Violate any applicable laws or regulations.

  • Infringe on any third-party rights.

  • Distribute viruses or harmful code.

  • Attempt to gain unauthorized access to our systems.

  • Share or distribute content without our permission.

7. Intellectual Property Rights

  • All content, features, and functionality are owned by Take Charge or our licensors.

  • You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal, non-commercial purposes.

  • You may not reproduce, distribute, modify, or create derivative works without our express written consent.

8. Limitation of Liability

  • Take Charge is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Services.

  • Our total liability to you for all claims arising from the Services is limited to the amount you have paid us in the last six months.

9. Disclaimers

  • Our Services are provided "as is" without warranties of any kind.

  • We do not guarantee that the content is accurate, reliable, or complete.

10. Disclaimers

  • Our Services are provided "as is" without warranties of any kind.

  • We do not guarantee that the content is accurate, reliable, or complete.

11. Disclaimers

  • Our Services are provided "as is" without warranties of any kind.

  • We do not guarantee that the content is accurate, reliable, or complete.

12. Termination

  • We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, for any reason, including violation of these Terms.

  • Upon termination, your right to use the Services will immediately cease.

13. Governing Law

  • These Terms are governed by the laws of Malaysia, without regard to its conflict of law principles

14. Changes to Terms

  • We may update these Terms from time to time.

  • Changes will be effective immediately upon posting.

  • Your continued use of the Services after changes constitutes your acceptance of the new Terms.

15. Refund Policy

  • Please refer to our Refund Policy for details on refunds.

  • By agreeing to these Terms, you acknowledge that you have read and understood the Refund Policy.

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